We and our third-party service providers use cookies and other tracking tools to automatically collect information about how you use our websites, services and/or products. This includes information relating to the pages you visit on our website, the services or information you search for and the links and content you choose to access on our websites, services and products. We may use this information to provide you with relevant content and to inform our marketing strategy.

• Provide, operate, and maintain our websites, products and/or services
• Improve, personalize, and expand our websites, products and/or services
• Understand and analyze how you use our website, products and/or services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails/notifications
• Find and prevent fraud

 

• We use your information to provide any information and services that you have requested or any products that you have utilized:
   
  • to allow us to create an account for you
  • to allow us to receive payment for products and services provided
  • to allow us to respond to communications from you
  • to allow us to respond to support requests
  • to allow us to verify legitimate use of our products and tools
  • to notify you of product updates and fixes

Personal information is processed only in accordance with our legitimate interest in providing products and services to you and monitoring and improving the use and satisfaction of our website, services and products.

We will never sell your information to third parties. We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

Surge Global follows a standard procedure of using log files. These files log visitors when they visit websites.
All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Surge Global uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our content based on visitors’ browser type and/or other information. This information may also be used for purposes outlined in section “How we use your information”.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Surge Global, which are sent directly to users’ browser and/or application. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Surge Global has no access to or control over these cookies that are used by third-party advertisers.

Surge Global’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites or services.

If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites or services.

Every user is entitled to the following data protection rights:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected]

Personal data in the European Union is protected by data protection laws but other countries do not necessarily protect your personal data in the same way. Our website and some of our products or services or parts of them may be hosted in the United States and this means that we may transfer any information which is submitted by you through the website, product or service outside the European Economic Area (which means all the EU countries plus Norway, Iceland and Liechtenstein) (“EEA”) to the United States.

When you send an email to us, this may also be stored on email servers which are hosted in the United States or outside the EU. We have taken steps to ensure that our hosting provider uses the necessary level of protection for your information but if you do not want your information to be transferred outside the EEA you should not use our website, product or service or contact us via email.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Surge Global does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Surge Global keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 August 2020.

Email us at: [email protected]